Sumaddle
FAQ
Fundamentals
Playing a puzzle
Settings
Levels of difficulty
Help and scoring
Pencil mode
Puzzle packs
Puzzle generator
Leaderboards
Performance analysis
Puzzle mechanics
App insights
Developer blog
Help and support
Troubleshooting
Contact
Report a crash
Quick survey
Privacy policy
Sumaddle
If the app crashes at any time, please report the circumstances so that the crash can be investigated.
If you would like to receive a reply, please provide a valid e-mail address in the form below. You will normally receive a reply within 24 hours.
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What kind of device was the app running on?
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iPhone
iPad
iPod
App version
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The app version is shown if you tap the info icon below the main app menu
iOS/iPadOS version
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The software version for the platform can be seen by looking in the device settings under General -> About
In which section of the app did the crash happen?
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Don't know
Main menu
Introduction
Challenge Trail
Puzzle Packs
Puzzle Generator
What were you trying to do?
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Don't know
Launch the app
Resume the suspended app
View a section of the introduction
Play a puzzle
View the explanation for help
Change the settings
View a leaderboard
View the performance analysis
As described below...
More details
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Please describe as much as you can about the circumstances of when the app crashed. Did it happen when something was tapped?
Is the crash reproducible?
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Don't know
Yes
No
If you go through the same steps again, does the crash happen again?
Screenshot (optional)
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Max file size: 1MB
It would be very helpful if you can re-trace your actions and capture a screenshot just at the point where the crash happened
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Sumaddle
FAQ
Fundamentals
Playing a puzzle
Settings
Levels of difficulty
Help and scoring
Pencil mode
Puzzle packs
Puzzle generator
Leaderboards
Performance analysis
Puzzle mechanics
App insights
Developer blog
Help and support
Troubleshooting
Contact
Report a crash
Quick survey
Privacy policy