• Sumaddle
  • FAQ
    • Fundamentals
    • Playing a puzzle
    • Settings
    • Levels of difficulty
    • Help and scoring
    • Pencil mode
    • Puzzle packs
    • Puzzle generator
    • Leaderboards
    • Performance analysis
    • Puzzle mechanics
    • App insights
  • Developer blog
  • Help and support
    • Troubleshooting
    • Contact
    • Report a crash
  • Privacy policy
  Sumaddle
Sumaddle

Report a crash

    If the app crashes at any time, please report the circumstances so that the crash can be investigated.

    ​If you would like to receive a reply, please provide a valid e-mail address in the form below. You will normally receive a reply within 24 hours.
    If you would like to receive a reply, please double-check the e-mail address, to make sure that it is correct
    The app version is shown if you tap the info icon below the main app menu
    The software version for the platform can be seen by looking in the device settings under General -> About
    Please describe as much as you can about the circumstances of when the app crashed. Did it happen when something was tapped?
    If you go through the same steps again, does the crash happen again?
    Max file size: 1MB
    It would be very helpful if you can re-trace your actions and capture a screenshot to show how the screen was looking just before the crash happened
Send
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  • Sumaddle
  • FAQ
    • Fundamentals
    • Playing a puzzle
    • Settings
    • Levels of difficulty
    • Help and scoring
    • Pencil mode
    • Puzzle packs
    • Puzzle generator
    • Leaderboards
    • Performance analysis
    • Puzzle mechanics
    • App insights
  • Developer blog
  • Help and support
    • Troubleshooting
    • Contact
    • Report a crash
  • Privacy policy